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Privacy Policy



CHAGGLE is committed to protecting your privacy and your personal information. This Privacy Policy, which is a binding part of CHAGGLE's Website Terms of Use and End User License Agreement ("Agreement"), explains the type of information CHAGGLE collects through its website and the CHAGGLE browser software ("EXPLORER BAR Service") and what CHAGGLE does with it. CHAGGLE'S BROWSER SOFTWARE ("EXPLORER BAR SERVICE") COLLECTS AND STORES INFORMATION ABOUT THE WEB PAGES YOU VIEW. CHAGGLE DOES NOT ATTEMPT TO ANALYZE WEB USAGE DATA TO DETERMINE THE IDENTITY OF ANY CHAGGLE USER. CHAGGLE AGGREGATES AND ANALYZES THE INFORMATION IT COLLECTS TO IMPROVE ITS SERVICE AND TO PREPARE REPORTS ABOUT AGGREGATE WEB USAGE. Please read the following privacy policy carefully before downloading and using CHAGGLE's EXPLORER BAR Service software or using the CHAGGLE website. If you download and use CHAGGLE's EXPLORER BAR Service software or use the CHAGGLE website, you will be bound by the terms of the Agreement, including this Privacy Policy. This policy may change from time to time so you should check it frequently. CHAGGLE's EXPLORER BAR Service improves your ability to use the Web. CHAGGLE does not attempt to determine the identity of any CHAGGLE user by analyzing Web usage paths. What types of information does CHAGGLE collect? If you are visiting the CHAGGLE website (CHAGGLE.com), we collect the following information: the full Uniform Resource Locator ("URL") of the Web page from which you came to CHAGGLE.com; your Internet Protocol ("IP") address, which may include a domain name; the date and time for each page you view; the name of and information about any advertisement that brought you to the CHAGGLE website; searches you perform, links you click on; and computer and connection information such as browser type and version, operating system, and platform. We also transmit cookies to your computer so we can track the pages of our website that you view and the order in which you view them. If you download and install the EXPLORER BAR Service software, which provides the CHAGGLE EXPLORER BAR, we collect any information voluntarily provided by you during the installation and registration process, which can include your e-mail address as well as demographic information such as gender, age, occupation, zip code and country. Web usage information collected during your use of the EXPLORER BAR Service, but we do not attempt to determine your identity by analyzing this information. When you download the software, and at times during your use of the CHAGGLE website and EXPLORER BAR Service, we transmit CHAGGLE cookies to the hard drive of your computer. These cookies assign your Web browser a unique series of numbers, letters, or characters that enable CHAGGLE's servers to recognize and identify your Web browser when you are using the EXPLORER BAR Service. They also enable CHAGGLE to track and store information about your Web usage path while using the EXPLORER BAR Service. See below for more information about how CHAGGLE uses this data. When you use the EXPLORER BAR Service, we collect information about the websites you visit and the pages you view. This information allows us to put you in contact with others viewing the same Web pages. Thus, for every Web page you view while using the EXPLORER BAR Service, the CHAGGLE software transmits and stores the following information from your computer to CHAGGLE: Your IP address, which may include a domain name. The full URL of the Web page you are visiting. General information about your browser. General information about your computer's operating system. Your CHAGGLE cookie number. The date and time the above information is logged. All of the above information is logged together in a single data string for each Web page you visit. Each string is logged in our database in the chronological order received from our hundreds of thousands of users. Does CHAGGLE collect personally identifiable information? The URLs we collect through the EXPLORER BAR Service sometimes contain personal information about you. For example, when you enter information on a Web page (e.g., when you complete an online registration form or sign up for a contest), the operator of the website may insert that information into its URLfor that or the next page. This information often appears after a question mark ("?") in the URL, although it can appear in other places. This means that your name, your address, your e-mail address, or similar information you might consider private or personally identifiable which you enter into a Web page sometimes becomes part of a URLthat is then transmitted to CHAGGLE and automatically stored in CHAGGLE's databases. This can also occur with words, topics, products, or phrases you enter into search engines - whether those engines are provided by the CHAGGLE EXPLORER BAR Service itself or found elsewhere on the Web - while using the CHAGGLE EXPLORER BAR Service. CHAGGLE has no control over what information third party websites put into their URLs or where they put it, but any information in each URL is collected and stored by CHAGGLE when you are using the EXPLORER BAR Service. Although these information logs may contain personally identifiable information, CHAGGLE does not attempt to correlate cookie numbers, usage paths or demographic information to your e-mail address and does not attempt to determine the identity of any CHAGGLE user by analyzing this information, except as required by subpoenas, court orders or legal requirements. If you enter content through the Service, the URL that you were viewing when you posted that content, your chosen public nickname, the date of the post, your CHAGGLE cookie number, and a record locator number may be logged together by CHAGGLE. All transmissions between you and CHAGGLE, including e-mails, URLs, cookie identification numbers, usage paths, shopping path information, CHAGGLE LLC purchase information, and any personally identifiable information they might contain, pass through many third party machines, operating systems, programs, browsers, Web servers, networks, routers, Ethernet switches, ISPs, proxy servers, intranets, the public telephone systems, or other devices, any of which may create activity logs containing such transmissions. What does CHAGGLE do with the information it collects? If you gave us your e-mail address when you registered, we use it to send you CHAGGLE newsletters, product updates, service-related information, and other offers and information from CHAGGLE or its business partners. CHAGGLE also may contact you by e-mail to respond to customer service inquiries you submit. We do not disclose your e-mail address to business partners or to anyone other than employees and agents working for or on behalf of CHAGGLE, except as required by subpoenas, court orders, or legal requirements. We do not use your e-mail address to correlate your identity to your Web usage paths. If you have given us your e-mail address but wish to unsubscribe at any time, please see our section regarding changing your information for instructions on how to do so. We use CHAGGLE cookies for such functions as verifying that you are an CHAGGLE user, counting and tracking your CHAGGLE website visits, setting the appearance of the EXPLORER BAR, helping the EXPLORER BAR remember which module and tab you were last on and which search feature you used last and remembering the default search engine that you used in our Web search feature. We further use cookies to determine the number of visitors that came to the CHAGGLE website through a particular advertisement. We use IP addresses to diagnose problems with our servers and to administer our website. Your IP address also is used by CHAGGLE to gather broad demographic information, such as your general geographic location and Internet Service Provider. IP addresses are further used to help determine the number of CHAGGLE users. This demographic information may also be used by CHAGGLE to analyze aggregate Web usage behavior. How does CHAGGLE share the information it collects? User privacy has always been a core value of CHAGGLE. That is why CHAGGLE does not attempt to determine the identity of its users or correlate their e-mail addresses with their Web usage paths. Except as described below, CHAGGLE does not intentionally disclose personally identifying information collected from any user to any third party-including CHAGGLE LLC-without the user's consent. We provide "stripped" usage path information and demographic information to CHAGGLE LLC, researchers, and other third parties. They use it to prepare analyses of aggregate Web patterns and trends. Such analyses are used in research and commercial reports. Before providing the usage path information, we "strip" from the URLs a portion of your IP address and the information that appears after the "?," with limited exceptions for certain types of search terms, leading "search engine" websites, and many e-commerce websites. Although this process effectively eliminates most, but not all, personally identifiable information collected during use of the EXPLORER BAR Service, we require CHAGGLE LLC and other third parties to abide by our practice of not attempting to use such information to determine users' identities. We disclose any information we possess in response to subpoenas, court orders, or legal requirements, and such information might be used by the receiving party to determine your identity, your Web usage or other things about you. We generally do not inform users of such requests for information, although we might try to do so in some cases. We employ other companies and individuals to perform functions on our behalf, such as technical support services. To perform those functions, it may be necessary for them to obtain access to CHAGGLE's databases and servers, which may contain personally identifying information about users. They may not use such access or information for any purpose other than that for which they are retained. In the event that CHAGGLE or substantially all of its assets are sold or acquired, all information collected by CHAGGLE would be transferred to the acquiring party. In any such transfer, however, such information would remain subject to any applicable terms and conditions, including the terms of this Privacy Policy and any amendment thereto. How is your information protected? CHAGGLE uses commercially reasonable computer security safeguards to protect its databases and servers against risks of loss, unauthorized access, destruction, misuse, modification, or inadvertent or improper disclosure of data. These risks, however, cannot be completely eliminated and CHAGGLE therefore cannot guarantee complete security. CHAGGLE also segregates certain personally identifiable information provided by you. Any e-mail address you chose to provide is stored in a database. Your usage paths are stored on a separate database and server that can be accessed only by a limited number of CHAGGLE employees. Also, any demographic information you chose to provide is stored, along with your CHAGGLE cookie number and the name of any advertisement that brought you to the CHAGGLE download, in a database separate from e-mail addresses, Web usage path information, and shopping path information. CHAGGLE prohibits its employees from using any of this information to determine your identity. No Confidentiality for Customer Feedback - Feedback and other comments and statements that you chose to submit to CHAGGLE by any means - whether by e-mail to CHAGGLE Customer Service, telephone, letter, or any other means - shall be considered nonconfidential. CHAGGLE is free to use such information on an unrestricted basis. Data Collection and Use Practices by Other Businesses We Do Not Control The EXPLORER BAR Service and CHAGGLE website provide links to various features, services, and Web pages provided solely by our business partners or other organizations, such as CHAGGLE LLC, GetSatisfaction. The links take you to pages provided solely by those entities, although sometimes the pages are co-branded with the CHAGGLE logo. You will be able to tell when another entity is involved with providing features, services, or Web pages, and any information about your interaction with those Web pages, including which pages and advertisements you view and any search terms or other information you enter, will be received by that other business. When you click on links to other businesses, those businesses may attach a cookie to your hard drive and may collect information about you. CHAGGLE makes no claims or representations about what those businesses do or do not collect about you. Please review any terms of use and privacy policies of those other businesses to learn about their data collection and data use practices. Further, our business partners may post advertisements on pages co-branded with the CHAGGLE logo. Those advertisements are transmitted to your browser directly by the advertiser or the business partner, not by CHAGGLE, and those advertisers may transmit a cookie to your hard drive and may collect information about you. If an advertiser or its ad server has previously placed a cookie on your machine, it may recognize the cookie and learn you have visited our co-branded Web page or used our EXPLORER BAR Service even though you do not click on the advertisement. CHAGGLE makes no claim or representations concerning what such advertisers do or do not collect about you, and refers you to those entities for information about their privacy practices. You acknowledge and agree that CHAGGLE is not responsible for any content, advertising, products, or other materials on the websites (whether co-branded with the CHAGGLE logo or not) of or available from other businesses that we do not control. You further acknowledge that CHAGGLE shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource. How to Change Your Information - You can inform us of a change in the e-mail address or demographic information you provide us by contacting us at customerservice@CHAGGLE.com. CHAGGLE does not currently enable users to access, review, or change usage path information collected during use of the EXPLORER BAR Service. CHAGGLE also does not enable users to delete information, including usage path and demographic information. If you do not want to receive CHAGGLE newsletters, offers, and product and service information, simply send an e-mail to customerservice@CHAGGLE.com from the e-mail address where such information is being sent, and state that you no longer want to receive CHAGGLE information and updates.